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Returns & Exchanges
At Arrival Hall, we want you to love your space. If your purchase isn't quite right, you can return eligible items within 30 days of delivery for a refund or store credit.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
2
Prepare the Package
Securely pack the items in their original packaging, ensuring all labels and protective inserts are included to prevent damage.
3
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing